Genie Phone Numbers and Emails

Toll-Free Number:

  • (800) 536-1800
    Terex AWP North America

Customer Service:

  • (800) 654-3889
    Genie Promo Merchandise
  • (901) 387-5555
    Genie Promo Merchandise
  • (509) 762-3200
    Moses Lake, WA
  • (405) 787-6020
    Oklahoma City, OK
  • (800) 438-2923
    Rock Hill, SC
  • (803) 326-4877
    Rock Hill, SC
  • (425) 881-1800
    Terex AWP North America
  • +61 180 078 8633
    Genie Australia
  • +6 173 375 1660
    Genie Australia
  • +86 215 175 9900
    Genie China
  • +3 116 579 9805
    Genie Europe (Benelux, Eastern/Central Europe, Greece, Malta, Cyprus, Israel)
  • +3 323 726 0999
    Genie France (France & North Africa)
  • +494 213 770 9890
    Genie Germany (Germany, Austria and Switzerland)
  • +3 493 572 5090
    Genie Iberica
  • +8 135 843 8865
    Genie Japan
  • +822 558 7267
    Genie Korea
  • +44 147 658 4333
    Genie UK
  • +3 907 594 1811
    Italy Terexlift
  • +7 495 728 4955
    Russia Terex Corporation
  • +55 114 082 5600
    Terex Latin America
  • +9 714 399 0381
    Terex ME (Middle East, Russia, Turkey, South & Central Africa)
  • +656 692 7777
    Terex Singapore

Legal:

  • (203) 221-5417

Sales/ Reservations:

  • (800) 536-1810

Genie Emails:

Customer Service
Genie Promo Merchandise, Russia Terex Corporation, Terex ME (Middle East, Russia, Turkey, South & Central Africa)
Legal
Media
Sales/ Reservations
Italy Terexlift
More phone numbers and emails Less phone numbers and emails

Genie Contact Information

Genie Website:

Genie Help Center:

Corporate Office Address:

Genie
6464 185th Ave. NE
Redmond, Washington 98052
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 97030

Redmond, Washington, 98073

United States

Fax:

+1(425) 883-3475
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Genie Rating Based on 2 Reviews

Rating details

1.2
more details
Billing Practices
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Genie Customer Service Calls

44 TOTAL
CALLS
01:50 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Genie Customer Service?

Product/ Service Question:

  • “Garge door opener not working”
  • “Hearing aids not working properly”
  • “My security system is not working it says off line”

Payments and Charges Question:

  • “Wrong charge refund”
  • “Charge dispute”
  • “I was charged twice for changing my address”

Request for Information Question:

  • “Operational question”
  • “To check on my package that i ordered”
  • “Looking for my order”

Shipping and Delivery Question:

  • “Wrong part arrive”

Account Question:

  • “Patient Login help”

Refund Question:

  • “Refund”

Other Question:

  • “Troubleshooting response”
  • “My genie is messing up”
  • “Garage door won't close”

About

Genie Warranty
To read more: https://www.genielift.com/en/support/warranty-and-product-registration
Genie reviews and complaints

Genie is ranked 336 out of 1002 in Equipment category

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